FAQ

What time is the check-in?

From 2 p.m.

Can I arrive before check-in time and park my car?

Subject to availability

What time is the check-out?

Within 10.30 a.m.

Can I keep the room after check-out time?

Daily use of the room is possible for an extra charge, subject to availability

Are sun loungers on the beach included?

For reservations received directly through our website or direct contact: One umbrella with two sun loungers per room (regardless of how many people are occupied in the room), are included until check-out time.

Do you provide beach towels?

Yes, there is an extra charge of € 3,00 per towel, per change

Is the sunbed by the pool included?

No, it has an extra charge of € 10,00 per day – includes mattress and towel

Is the parking space included?

One parking space per room is included – subject to availability – until check-out time

Possibility of parking in the underground garage at an extra cost of € 15,00 per day

Is it possible to charge an electric car?

Yes, we have an electric car charging station available (service by appointment only, extra charge)

Is it possible to book a full-board stay?

We do not offer full board

From May to September it is possible to have lunch in our Restaurant/Snack Bar, on the terrace facing the sea, with an à la carte menu (extra charge)

Do you offer a transfer service?

Yes, our office is available to organise a transfer service (extra charge).

What are the opening hours and what does the wellness centre include?

Our wellness centre, accessible from 2 p.m. to 8 p.m., includes: sauna, turkish bath, ice waterfall, multisensory showers and relaxation area with herbal tea corner

Massages and treatments, available by appointment (extra charge)

What payment methods are available?

Bancomat, VISA and Mastercard

No cheques

Cash up to € 5.000,00

Are dogs and pets allowed in the hotel?

Dogs or other pets are allowed in the rooms. A daily rate of €15.00 is charged for the stay.

They can move around in public places in compliance with the applicable behavior, hygiene and safety rules. In particular, they are not allowed to enter the restaurant/breakfast room or the swimming pool and beach area.